Last updated: 21 October 2026

 

2.1 General Information

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This website is operated by Koetter, trading as KEXO, Switzerland.

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

 

2.2 Personal Data We Process

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When you visit our website, contact us, place an order, inquire about a creative project, manage your cookie preferences or submit a withdrawal request, we may process:

• Name and contact information

• Billing and shipping addresses

• Order and payment-related information

• Messages, inquiries and withdrawal requests

• Information necessary to discuss and carry out commissioned projects or workshops

• Technical website information, including IP addresses, cookies and consent preferences

 

2.3 How We Use Your Information

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We process personal data to:

• Operate and maintain our website

• Respond to inquiries and communicate with customers

• Process payments, produce and deliver orders

• Prepare and carry out creative projects

• Organise workshops

• Handle customer service, returns and withdrawal requests

• Maintain website security and manage cookie consent

• Comply with applicable legal obligations

 

Where applicable, processing is based on the performance of a contract, compliance with legal obligations, legitimate interests or your consent.

 

2.4 Third-Party Services

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Wix

Our website is hosted and operated through Wix, which provides website hosting, online shop functionality, forms and technical services.

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Wix Payments

Payments made through our website are processed through Wix Payments. KEXO does not directly store complete payment card details.

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Gelato

Our standard art prints are produced and shipped through Gelato and its production and delivery partners. Information necessary for order fulfilment is shared with these providers.

 

Usercentrics for Wix

We use Usercentrics for Wix to manage cookie consent and record visitors' consent preferences.

 

Further Information

• Wix Privacy Policy: https://www.wix.com/about/privacy

• Gelato Privacy Policy: https://www.gelato.com/en-US/legal/privacy/

• Usercentrics Privacy Policy: https://usercentrics.com/privacy-policy/

 

2.5 International Data Transfers

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Our service providers may process personal data outside Switzerland, including in the European Economic Area, Israel and the United States.

Where required by applicable law, appropriate safeguards are used for international data transfers.

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2.6 Cookies & Consent Management

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Our website uses cookies and similar technologies to provide essential website functions, maintain security and support our online shop.

We use Usercentrics for Wix to manage cookie consent and allow visitors to control their preferences.

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Depending on the Wix services enabled, additional cookies may be used for analytics or other purposes. Where required by applicable law, non-essential cookies are used only with the visitor's consent.​ Visitors can accept, reject or adjust their cookie preferences through our cookie consent banner and change their preferences later through the available cookie settings.

 

2.7 Data Retention & Your Rights

 

We retain personal data for as long as necessary to provide our services, fulfil orders, respond to inquiries, carry out agreed projects and comply with applicable legal obligations.

Depending on applicable law, you may request access to, correction or deletion of your personal data, object to certain processing or exercise other applicable data protection rights.

 

Where processing is based on consent, you may withdraw that consent.

You may also have the right to lodge a complaint with the relevant data protection authority.

For privacy-related requests, please contact kexo.info@gmail.com.