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Imprint

Winterthur, Switzerland

Email: kexo.info@gmail.com

Kontakt: 

 

Liability Notice: The content of this website has been created with care. However, we do not guarantee the accuracy, completeness, or timeliness of the information provided.

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Privacy Policy

General Information

This website is operated by Kexo (Switzerland).

We process personal data in accordance with the Swiss Federal Act on Data Protection (revDSG) and, where applicable, the EU General Data Protection Regulation (GDPR).

 

Data We Collect

We only collect personal data that you voluntarily provide, including:

  • name

  • email address

  • message content

  • shipping address (if required)

  • payment-related information (processed by third-party payment providers)

 

Purpose of Processing

Your data is used solely for:

  • responding to inquiries

  • communication

  • processing orders

  • fulfilling legal obligations

 

Third-Party Services

We may use third-party providers for:

  • website hosting

  • payment processing

  • production and order fulfillment

  • shipping

  • technical infrastructure

These providers may process personal data on our behalf or as independent controllers.

 

Cookies

This website may use cookies and similar technologies to provide functionality and improve user experience.

 

International Data Transfers

Personal data may be transferred and processed outside Switzerland and the European Economic Area where necessary.

 

Your Rights

You may request to:

  • access your personal data

  • correct inaccurate data

  • request deletion where legally permitted

  • restrict processing

 

Data Sales

We do not sell personal data.

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Disclaimer for links

References and links to third-party websites are outside our area of responsibility. Any responsibility for such websites is rejected. Access to and use of such websites is at the user’s own risk.

Terms and Conditions

Scope

These Terms apply to all products, services and use of this website.

 

Contract Formation

A contract is concluded once an order has been accepted and confirmed.

 

Products

All products are made to order.

Product colors, materials and prints may vary slightly due to production methods, monitor settings and manufacturing processes.

Mockups and product images are for illustrative purposes only.

 

Pricing & Payment

Prices are shown during checkout.

Payments are securely processed by third-party payment providers.

We does not store payment card information.

 

Production & Fulfillment

Orders may be produced and fulfilled by external production partners.

 

Shipping

Shipping is handled by third-party logistics providers.

Further information can be found in our Shipping Policy.

 

Returns

Returns and refunds are governed by our Returns & Refund Policy.

 

Liability

We are liable only for damages caused intentionally or through gross negligence, unless mandatory law provides otherwise.

We are not responsible for delays or issues caused by third-party providers.

 

Website Information

While we strive to keep all information accurate, we do not guarantee that website content is complete, accurate or up to date.

 

Intellectual Property

Unless otherwise stated, all artwork, designs, photographs, graphics, logos and website content are the property of Kexo and may not be copied or reproduced without permission.

 

Changes

These Terms may be updated at any time.

Shipping Policy

Delivery Times

Delivery times are estimates and may vary depending on production workload and destination.

 

International Shipping

We ship internationally where available. Additional costs may apply. 

 

Customs & Import Fees

Customers are responsible for any customs duties, taxes or import charges required by their country.

 

Shipping Responsibility

We are not responsible for delays caused by:

  • production partners

  • shipping carriers

  • customs authorities

  • international transport conditions

Return Policy

Returns are accepted only if:

  • the item arrived damaged

  • the item is defective

  • the wrong item was received

 

Claims

Please contact us within a reasonable time after receiving your order and provide photos where applicable.

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Refunds, where approved, will be issued through the original payment method whenever possible.

Workshop Terms

Participation

Workshops are intended for participants aged 16 years and older.

Participants under 16 should attend with appropriate parental consent or supervision.

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Health & Safety

Participants confirm that they:

  • are physically and mentally fit to participate

  • participate at their own risk

  • agree to follow all safety instructions provided during the workshop

 

Liability

Except where required by law, Kexo is not liable for:

  • injuries

  • accidents

  • allergic reactions

  • health issues

  • damage to personal belongings​

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Clothing & Materials Notice 

Please note that participation in workshops may involve creative processes that can result in:

  • stains

  • paint, ink, or material residue

  • general wear or soiling of clothing

We recommend wearing appropriate clothing. We are not responsible for damage to clothing or personal items.

 

Photography & Media Consent 

During workshops, photos and video recordings may be taken for documentation and promotional purposes (e.g. website, social media).

By participating, you agree that such material may be used for these purposes.

If you do not wish to be photographed or recorded, you must inform us before the workshop starts, and we will respect your preference.

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